FAQ

FAQ

What is SCAT?

SCAT is an acronym for South Central Arkansas Transit. The local office in Hot Springs Village is supported by the CADC (Central Arkansas Development Council) office in Malvern.

We provide transportation to residents in Hot Springs Village and outside of the East and West Gates. We currently have two wheelchair accessible vans and one regular van that transport individuals to stores, doctors, dentists, beauty salons and other locations.

What does it cost?
Each ride is $4.00. If an individual wishes to go to Walmart and needs a return ride, the cost is $8.00. The ride to Walmart is $4.00 and the return ride is $4.00.
Coupon books are available for $36.00. This book will give the rider 10 rides. A savings of $4.00 or one free ride with the purchase of a coupon book.

Can I stop at more than one place?
Yes, the rider can schedule more than one stop. Generally there is a charge for each stop, except for a drive through. If the rider needs to go to the bank and goes through the drive through there is no charge. The same is true for picking up prescriptions at a drug store.

Can I make a reservation weeks in advance?
Yes, in fact, we encourage riders to schedule as soon as they are aware that they may need a ride for a doctor, dentist, physical therapy or other appointments. All appointments must be made 24 hours in advance. The phone number to call is 501- 915-0087 between 10:00-2:00, Monday through Friday.

Are the drivers paid?
No, all drivers and schedulers (office staff) in the HSV branch are volunteers. Currently there are 70 volunteers helping to make this service available to residents.

Do you go to Little Rock or Hot Springs?
No, we only travel within Hot Springs Village and outside both gates. Many of our riders need transportation to Walmart for shopping and many of the medical appointments are outside the gates. If someone needs a ride to Little Rock or Hot Springs we can provide a referral.

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